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Otis, a global leader in the manufacturing, installation, and servicing of elevators and escalators, participated in the 8th China International Import Expo (CIIE). Judy Marks, Chair, Chief Executive Officer and President of Otis Worldwide Corporation, said:
“China is one of the most dynamic markets in the world, with tremendous demand for elevator modernization and maintenance services. Otis is committed to putting customers first and driving innovation, contributing to China’s pursuit of high-quality development. As the global population ages, future elevators will need to incorporate more thoughtful features, including age-friendly and accessibility-oriented designs, to ensure smooth mobility for all and keep cities running efficiently. Safety is the foundation of Otis, while technology is the engine driving safety improvements. Otis is accelerating its artificial intelligence (AI) research and development efforts to continuously enhance elevator safety and the user experience.”
Luo Xiaoli, President of Otis Greater China, said:
“From age-friendly designs, child- and pet-friendly features, and accessible mobility to urban renewal, and from AI-enabled safety systems to innovations in the passenger experience, Otis remains committed to bringing people together through innovation. We integrate technology and user-centered care into every detail of mobility, helping people improve their quality of life and building a safer, more sustainable future.”
Otis unveiled several new products, including the Otis Gen3™ Comfort smart elevator, the next-generation Otis Smart Cab Ⅱ, and the Otis AI Inspection Robot, an embodied AI solution for elevator inspections. These innovations demonstrate Otis’s strong commitment to investing in cutting-edge technologies to address global trends such as urbanization, population aging, and sustainable development, while driving transformation across the industry.
Guided by the “Good Housing” standards, the Otis Gen3™ Comfort smart elevator integrates safety, comfort, sustainability, and intelligent technology. It incorporates accessible design, age-friendly features, and child- and pet-friendly considerations to enhance residential living standards and revitalize aging buildings, delivering a comfortable and reassuring elevator experience. With comprehensive safety enhancements and thoughtful, people-centered design, the Gen3™ Comfort is an ideal solution for modernizing aging elevators in residential communities.
To address the substantial demand for modernizing aging buildings and infrastructure amid urban renewal, Otis has also introduced modernization solutions for its SkyRise® high-rise elevators and LINK™ escalators. These solutions go beyond equipment upgrades, delivering significant improvements in energy efficiency and sustainability.
Following the launch of its Smart Cab concept two years ago, Otis has now unveiled a revolutionary upgrade: the Otis Smart Cab Ⅱ. Through personalized cabin designs, intelligent lighting, and immersive ambience, Smart Cab Ⅱ creates customizable sensory environments that transform everyday vertical transportation into exceptional moments of comfort and enjoyment.
In addition, the Otis AI Assistant enables elevator managers and maintenance personnel to interact in real time and seamlessly access elevator status updates and management information, significantly improving operational efficiency and management transparency.
The newly launched Otis AI Inspection Robot can autonomously detect potential elevator hazards and issue preventive alerts to reduce safety risks. When working in coordination with the Otis ONE® Internet of Things (IoT) platform, the inspection robot helps transform elevator safety management from a reactive response model into a proactive, technology-driven protection system.
As population aging continues worldwide, communities are facing an increasingly urgent need for safer and more convenient mobility solutions. With this need at the heart of its approach, Otis incorporates its people-first philosophy throughout the entire product innovation process.
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