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Hu Yan, General Manager of Otis Elevator Wuhan Branch: Rooted in Hubei for Over 30 Years, Delivering "Good Homes, Good Elevators" Solutions


2026-10-23 9:54:02

 Hu Yan, General Manager of Otis Elevator Wuhan Branch: Rooted in Hubei for Over 30 Years, Delivering "Good Homes, Good Elevators" Solutions

 
"The first light rail line in Wuhan was completed by Otis," introduced Hu Yan, General Manager of Otis Elevator Wuhan Branch, at the US-invested Enterprise Roundtable organized by Hubei Provincial Department of Commerce on June 2. From early participation in rail transit construction to the daily maintenance of a large number of equipment today, Otis has been deeply rooted in Hubei for more than 30 years.
 
Otis entered China in 1984, establishing a joint venture with the Tianjin Municipal State-owned Assets Supervision and Administration Commission, and later invested in Xizi Otis in Hangzhou. In January 2025, Otis completed the integration of its China business, with its two brands "Otis Elevator" and "Otis Electric" operated by the same team.
 
As the world's leading escalator and elevator manufacturer, Otis has four major factories in China located in Tianjin, Hangzhou, Jiaxing and Chongqing. Its products can be found in the Burj Khalifa — the world's tallest building — and 12 of the world's top 20 landmarks.
 
In Hubei, Otis not only provides equipment, but also delivers full-lifecycle services: nearly 500 maintenance staff offer 24/7 response all year round. "From manufacturing and on-site installation to maintenance, upgrading and overhaul after government acceptance, we are fully capable of meeting full-cycle demands."
 
Hubei is vigorously promoting urban renewal and the renovation of old residential communities, which is highly aligned with Otis's business. He specifically mentioned that with the support of the Provincial Department of Housing and Urban-Rural Development, Otis completed the renewal of 87 elevators in the Baibuting Community, which "received satisfaction and recognition from property owners".
 
Hu Yan revealed that in response to the national debt-supported modernization renewal policy, Otis has specially carried out R&D on aging-friendly products, including designs such as large buttons, voice stop announcements and mute operation, and pursued "faster disassembly and installation" in construction techniques. Recently, Otis also jointly launched the Blue Book Guidelines for On-site Safety Operations of Elevators with the China Elevator Association, "hoping to better regulate industry standards and play a leading role".
 
For the next business growth points, he clearly pointed to elevator installation in old buildings during urban renewal, industrial park sectors, medical sectors and more. "We are very optimistic about the Hubei market and look forward to participating in more opportunities in urban renewal," he said. Otis will continue to leverage its advantages in safety and digital operation and maintenance to provide "good homes, good elevators" solutions for Hubei.
 
From the first light rail to the new track of urban renewal, Otis's layout in Hubei confirms the long-term trust of foreign-funded enterprises in the "certainty" of Hubei's business environment.


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