Around-the-Clock, All-Round Service: Otis Escorts the Spectacular Asian Games with Thoughtful Support

Around-the-Clock, All-Round Service: Otis Escorts the Spectacular Asian Games with Thoughtful Support

The 19th Asian Games Hangzhou officially concluded on October 8, delivering a series of unforgettable highlights throughout the event. In the final round of the men's individual golf competition on October 1, ‌Xu Longyi‌ from the Hong Kong, China team claimed the gold medal with a total score of 261 strokes, 27 under par. This marked the first-ever gold medal for Hong Kong, China in the Asian Games golf event. While athletes competed fiercely on the field, countless support teams worked diligently behind the scenes. High-standard venue support was a critical foundation for the successful hosting of the Games. As a world-leading manufacturer, installer and service provider of elevators and escalators, Otis provided full-cycle maintenance support for venues including the golf course, delivering exceptional services for the Asian Games.

The West Lake International Golf Course for the Hangzhou Asian Games covers nearly 1 million square meters, equivalent to 138 standard football pitches, and is capable of hosting top-tier championship events. Within this world-class venue, Otis leveraged high-quality products and systematic services, strictly following international first-class standards to refine every detail, continuously improving its overall service guarantee capabilities to fully ensure the smooth running of the competitions.

To effectively support the Asian Games, the company established a dedicated special service team. With the around-the-clock backing of the Otis Intelligent Service Laboratory and IoT technologies, the on-site maintenance team collaborated remotely with expert teams to monitor the health status of elevators at all times and resolve issues promptly. This provided comprehensive technical service support for the escalator and elevator equipment and infrastructure across all venues, and effectively guaranteed the smooth progress of the Asian Games with a pursuit of perfection. All team members were fully committed to the mission, actively participating, taking on responsibilities, and responding rapidly. Their outstanding services highlighted the people-oriented spirit of the Asian Games and polished the "Asian Games Golden Business Card".

Otis has previously provided support for many international-level events. This time, it integrated its rich experience with strict service standards and refined service processes to empower the Asian Games. In addition to the golf venue, Otis also delivered exceptional services for other competition venues and urban infrastructure, including the Qiandao Lake Asian Games Cycling Venue, the Technical Officials' Village of China Resources Asian Games Village, the Qiandao Lake Luneng Mediterranean Hotel, the Linpu Gymnasium, the Xiaoshan Airport Terminal T4, and the Jinyidong Light Rail, making every effort to escort the Asian Games.

The Hangzhou Asian Games presented a splendid sports feast for audiences. In the future, Otis will continue to innovate, deliver more satisfactory results with high-quality services, and make positive contributions to the development of the global sports industry.

Next：All-weather, All-round Service

Previous：How to choose the elevator acc